Privacy Policy

Ndidi Wellness Practice is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, stored, and protected when you visit this website or contact the practice.

By using this website, you agree to the practices described in this policy.

Introduction

Ndidi Wellness Practice is a UK-based online therapy private practice providing psychological therapy and wellbeing support.

Ndidi Ndubishi is accredited with the British Association for Behavioural and Cognitive Psychotherapies (BABCP) and operates in accordance with BABCP ethical and professional standards, including strict requirements relating to confidentiality, data protection, and record keeping.

Name: Ndidi Ndubishi
Business Name: Ndidi Wellness Practice
Website: www.ndidiwellnesspractice.com
Email: contact@ndidiwellnesspractice.com
Telephone: +44 7511 681509

Ndidi Ndubishi is the Data Controller responsible for your personal data.

2. What Information We Collect

2.1 Information You Provide Directly

We may collect personal information when you:

  • Complete a contact or enquiry form

  • Contact us by email or telephone

  • Enquire about or engage in therapy services

This information may include:

  • Name

  • Email address

  • Telephone number

  • Any information you choose to include in your enquiry

Please note that you are not required to share more information than you feel comfortable providing at the enquiry stage.

2.2 Information Collected Automatically

When you visit this website, certain information may be collected automatically, including:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited

  • Time and date of visits

This information is used to help monitor website performance and improve user experience.

3. How We Use Your Information

Your personal information may be used to:

  • Respond to enquiries and communications

  • Provide information about services offered

  • Manage appointments and professional correspondence

  • Maintain the security and functionality of the website

  • Comply with legal, ethical, and professional obligations

Your personal data is never sold, rented, or shared for marketing purposes.

4. Legal Basis for Processing (UK GDPR)

Under UK GDPR, personal data is processed on the following lawful bases:

  • Consent – when you voluntarily submit an enquiry or agree to communication

  • Legitimate interest – to manage enquiries, provide services, and operate the practice safely and effectively

  • Legal obligation – where processing is required to meet legal or regulatory requirements

You may withdraw your consent at any time by contacting: contact@ndidiwellnesspractice.com

5. How We Store and Protect Your Data

Appropriate technical and organisational measures are in place to protect your personal data, including:

  • Secure and password-protected systems

  • Encrypted devices where applicable

  • Restricted access to personal information

Personal data is retained only for as long as necessary for the purpose for which it was collected, including compliance with legal and professional record-keeping requirements.

6. Sharing Your Information

Your personal data may only be shared in the following circumstances:

  • With trusted service providers who support essential business functions (such as IT or email services), under strict confidentiality obligations

  • Where disclosure is required by law, court order, or regulatory authority

  • Where there is a serious safeguarding concern involving risk of harm to you or others, or where a crime has been committed

Personal data is never shared for commercial or marketing purposes.

7. Cookies

This website may use cookies to:

  • Improve functionality

  • Enhance user experience

  • Monitor website usage

You can manage or disable cookies through your browser settings. A separate Cookie Policy can be provided upon request.

8. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Request correction of inaccurate or incomplete data

  • Request deletion of your data, where legally permitted

  • Object to or restrict processing

  • Withdraw consent at any time

  • Request data portability

To exercise any of these rights, please contact: contact@ndidiwellnesspractice.com

Requests will be responded to within one month.

9. External Links

This website may include links to third-party websites. Ndidi Wellness Practice is not responsible for the privacy practices or content of external sites. You are encouraged to review their privacy policies separately.

10. Contacting the Information Commissioner’s Office (ICO)

If you have concerns about how your personal data has been collected, used, or stored, and you are not satisfied with the response you receive from Ndidi Wellness Practice, you have the right to make a complaint to the UK supervisory authority for data protection matters, the Information Commissioner’s Office (ICO).

Information Commissioner’s Office (ICO)
Website: www.ico.org.uk
Telephone: 0303 123 1113

Before contacting the ICO, I encourage you to contact me directly so that I can attempt to resolve your concerns promptly and fairly (contact@ndidiwellnesspractice.com).

11. Changes to This Policy

This Privacy Policy may be updated from time to time to reflect legal or professional changes. Any updates will be posted on this page with a revised “Last updated” date.

Last updated: 08/01/2026